Service Policy

All rates are in Indian Rupees. Exchange rates for all international currencies will be based on the bank's/PayPal's rate of conversion applicable on the date we receive the payment.

• CP - Accommodation & breakfast including.


• MAP - Accommodation & breakfast, Dinner including.


• AP - Accommodation & three meals including.


• Taxes are not included and are liable to change.


• The rates are valid up to 15th June 2018.


• There are no charges for children under 6 yrs. of age, sharing with two adults.


• All Tariffs are subject to change without notice.


• 50% advance will be required at the time of booking.


• Check-in time shall be 12:00 PM.


• Check-Out time shall be 10:00 AM.


• Early Check in & late Check out Subject to Availability.


• Rates at time of festive seasons subject to change without prior notice.

 

For online advance safari permit booking log on www.girlion.in (official website of Gujarat forest department) 100% Safari permits are online, You are requested to book online permit for Jungle safari/Gir Jungle Trail /Open Gypsy Safari in advance. To avoid inconvenience you may also book Devaliya Safari park permits online (Devaliya Safari Closed on every Wednesday ). The Destiny Family Resort shall not responsible for the same. In monsoon season Only Dewaliya Safari Park is Open and Gir jungle Trail /Gypsy Safari closed from 16th June to 15th Oct every year.

A valid photo ID must be presented upon check-in. Identification proof accepted is Passport, Driver’s License or Voters Registration Card.(Also Carry with child photo ID proof like School ID, Aadhaar card, Passport, etc.)

 

Pets Policy

Due to the location of The Destiny Family Resort, pets are not permitted in The Destiny Family Resort.

 

Children Policy

• Max 02 children below 6 yrs. free sharing room with parents without extra bed.
• All Children 7 to 12 yrs. will be charged. However, a maximum of one child's bed can be placed in a room.
• Above 12 years are taken as an adult and charged as actual.

 

Arrival and Departure Policy

CHECK IN - 12:00 NOON
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night. All arrivals prior to 08:00 am are billed from the previous night.

CHECK OUT - 10:00 HOURS
Late check-outs are available on request and subject to availability.

 

Check-Out after 10:00 Hours are subject to the following charges:

• 25% of the room rate between 12:00 Noon and 14:00 hours.
• 50% of the room rate between 14:00-18:00 hours.
• 100% of the room rate after 18:00 hours (Subject to availability on the date of departure).
• The Destiny Family Resort reserves the right to charge for the entire duration of stay, in the event of an early departure.

 

A recent Government notification requires guests to present proof of identity at the time of check in. All guest are requested to carry with them the required document during their travel. (Driving License / Passport / Aadhar Card / Election Card).

 

Guarantee Rules/Deposit Policy

All bookings must be guaranteed at the time of reservation against advance payment or Authorized Travel Agency voucher. All major credit cards are accepted. For reservations guaranteed with a form of payment at time of booking, rooms are held until lodge check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until 16:00 hrs as per The Destiny Family Resort policy.

 

Exchange Rate

Rates confirmed in USD may be converted to local currency by The Destiny Family Resort at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within The Destiny Family Resort's control and may impact the amount charged to your credit card. Please contact The Destiny Family Resort if you have any questions.

 

Rate/Reservation Validity

Please note that electronic reservation confirmations are provided to you solely for your convenience and that we retain official records of our reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, our official records shall control. Tampering with this confirmation to alter the room rate, or any other reservation information is strictly prohibited and may have legal consequences.

 

Effective 2nd October 2008, the Government has introduced a "No-Smoking" legislation for hotels, restaurants and all public places. As a consequence, smoking is prohibited in all parts of The Destiny Family Resort except in designated areas where smoking is permitted.

 

Smoking Policy

The Destiny Family Resort cottages are all non-smoking.

 

Cancellation/ No-Show Policy

• Non-arrival of the guest amounts to a no-show.
• Reservation must be canceled 14 days prior to the date of arrival. In case of cancellation made within 14 days no refund.
• For Diwali and X-Mas Reservation must be canceled 21 days prior to the date of arrival. In case of cancellation made within 21 days no refund.
• For any type of cancellation 6.5% of standard dedication will be applicable as a transactions charge.
• No Refund in case of road block, accidents, no show etc.
• All Room reservations during Diwali and X-Mas season with advance payment will be accepted.

Holiday season supplement will be charged extra which is during Diwali and X-Mas season.